Shipping & returns
πβοΈβIf your country is not listed on the website upon checkout, please reach out using the contact form!
This store is operated by just one person, so while I will try to keep processing time to 3-5 working days, please understand if it takes longer. πβοΈ Depending on the number of orders, I might ship them out in batches minimally once every week, based on a first-come-first-serve basis.
Once your order has been shipped out, whatever happens after is unfortunately outside of my control. π This includes any damages caused during shipment. However, in the case of a lost parcel, please let me know if your domestic courier requires my cooperation as the sender for compensation claims!
Local (Singapore): TxDelivery or Singpost
International: TxDelivery or Singpost (FedEx if necessary)
All shipments will be tracked unless your order consists of only stickers and/or prints, in which case I will automatically opt for the cheaper, untracked alternative.
Additional notes:
β¨For shipments to South Korea, I will reach out privately via email for your PCC information as it is required by TxDelivery.
πFor shipments to PO Boxes, do note that I may need to reach out privately via email for an alternate address later on as certain postal services (in the destination country) do not deliver to PO box addresses.
This store is operated by just one person, so while I will try to keep processing time to 3-5 working days, please understand if it takes longer. πβοΈ Depending on the number of orders, I might ship them out in batches minimally once every week, based on a first-come-first-serve basis.
Once your order has been shipped out, whatever happens after is unfortunately outside of my control. π This includes any damages caused during shipment. However, in the case of a lost parcel, please let me know if your domestic courier requires my cooperation as the sender for compensation claims!
SHIPPING SERVICES USED
(Please note that Qxpress has rebranded to TxDelivery!)Local (Singapore): TxDelivery or Singpost
International: TxDelivery or Singpost (FedEx if necessary)
All shipments will be tracked unless your order consists of only stickers and/or prints, in which case I will automatically opt for the cheaper, untracked alternative.
Additional notes:
β¨For shipments to South Korea, I will reach out privately via email for your PCC information as it is required by TxDelivery.
πFor shipments to PO Boxes, do note that I may need to reach out privately via email for an alternate address later on as certain postal services (in the destination country) do not deliver to PO box addresses.